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Privacy Policy

Privacy Policy Overview

This website is managed by Skilled Labour Hire Group (SLH Group), referred to herein as "we," "our," or "us." By using this website, you agree to the Privacy Policy outlined here. This policy governs the collection and use of personal information you provide through your interactions on our site.

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We reserve the right to modify or remove portions of this Privacy Policy at our discretion. This policy operates alongside other applicable terms and conditions for the website. Please note, we cannot make any guarantees regarding third-party websites linked to our site.

 

We are committed to safeguarding the privacy of information collected from visitors, especially personal data capable of identifying individuals ("personal information"). This Privacy Policy outlines how such personal information is managed. We encourage periodic reviews of this policy for updates and welcome your feedback and input.

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SLH Group are bound by the Australian Privacy Principles (APP) contained in the Privacy Act 1988 (as amended) (Australian Act).

Personal Information Held by SLH Group

This Privacy Policy applies to the personal information of our candidates, temporary workers, clients, suppliers and website users.

 

Registration is voluntary and may involve submitting your name, email address, phone number, and preferences for receiving updates. You can access or modify this information through your account anytime.

 

Additional personal information may encompass details such as your contact information, work experience, qualifications, medical or aptitude test results, feedback or opinions on your job performance (e.g., references), workplace incidents, and other data collected or received by us in relation to your potential or actual work placements.

 

Use of Information

The personal details you share with us are used for the specific purpose for which they are provided, or for related purposes, unless otherwise disclosed in this policy or at the time of collection. Copies of any correspondence containing personal information are securely archived for record-keeping purposes. Your personal information may be used for:

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  • Undertaking checks to verify work rights status, criminal history and any other related checks

  • Any insurance claims that require disclosure of personal information

  • Workplace rehabilitation

  • Career guidance

  • Work arrangements or possible placements

  • Compliant/conflict resolution

  • Testing or assessments (medical, aptitude testing etc)

  • Relevant Candidates

  • Events

Disclosure of Information

Personal information may be disclosed only with your consent, or as required by law, or in circumstances necessary to protect our rights or users from harm.

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We may engage trusted third parties to assist with services and may share personal information with them as required to fulfill your requests, which are:

  • Potential and actual employers and clients of SLH 

  • Referees

  • Marketing technology platforms and suppliers

  • Our insurers

  • Third parties used by our clients as a part of their recruitment and screening process

  • Workers Compensation body

  • Artificial intelligence tools

  • External providers – training providers, background check agencies and online inductions

Data Security

We employ robust measures to safeguard your data and continuously update our systems to reflect current technologies. However, no internet transmission can be guaranteed 100% secure.

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We will take every reasonable step to secure your data once transmitted and ensure its safe storage.

Our employees and contractors are obligated to maintain confidentiality, but we cannot accept responsibility for unauthorized access beyond our control.

Information Collection

We collect IP addresses to diagnose technical issues, but these are aggregated and not linked to individuals.

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Cookies enhance your experience by storing session data. They also help monitor usage patterns in a non-personalized way.

 

We utilize advertising features such as Google Analytics to serve relevant ads. These combine first party and third-party cookies. To opt out of tailored advertising, visit Ads Preference Manager or use the Google Analytics Opt-out Brower Add On.

Access to Information & Your Rights

Access of information can be granted and a copy of information obtained if required. 

 

We strive to maintain accurate, up-to-date records and allow you to request corrections for any inaccuracies. Additionally, restrictions which limit data processing under certain circumstances, although services may be impacted. 

 

Our team and contractors adhere to strict confidentiality regarding personal information.

External Links 

Our website includes links to external websites. We are not responsible for the policies or practices of these external sites, and we recommend reviewing their privacy statements before providing personal information.

Concerns, Questions & Complaints

We address all concerns or issues regarding this website and take complaints seriously. We acknowledge receipts of all complaints within 10 working days and aim to resolve all complaints within 30 working days. 

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If you would like to make an enquiry or compliant, please contact our director Joe Crawford on 0452 469 082 or email accounts@slhgroup.com.au

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For further details on privacy laws in Australia, visit the Australian Federal Privacy Commissioner's website: http://www.privacy.gov.au/.

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